Your personal data belongs to you. This Privacy Policy explains exactly what information tbajee collects, how it is used, who it is shared with, and the rights you hold as a player in Bangladesh.
These cards highlight the core principles of how tbajee handles your data. The full legal text in the sections below takes precedence in all cases.
tbajee collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and compliance with applicable regulations. We do not collect data speculatively or beyond what our services require.
tbajee does not sell, rent, lease, or otherwise transfer your personal information to unaffiliated third parties for their own commercial or marketing purposes — under any circumstances. Your data is used solely to operate and improve the tbajee platform.
All data transmitted between your device and tbajee's servers is protected by 256-bit SSL encryption. Stored data is secured at rest using industry-standard encryption protocols, and access is restricted to authorised personnel only.
Registered tbajee players hold clear rights over their personal data — including the right to access, correct, restrict processing of, and in certain circumstances request erasure of the data we hold. Submit any data rights request to [email protected].
tbajee uses cookies to maintain session security, remember your preferences, and understand how players navigate the platform. We do not use third-party advertising or tracking cookies. Cookie usage is detailed fully in Section 7 of this Policy.
tbajee retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulatory obligations. Retention periods for each data category are specified in Section 9 of this Policy.
This Privacy Policy ("Policy") describes how tbajee ("the Company", "we", "us", "our"), operator of the website located at https://tbajee.vu ("the Platform"), collects, processes, stores, shares, and protects the personal information of individuals who register accounts, visit the Platform, or otherwise interact with tbajee's services (collectively, "players", "you", "your").
By registering a tbajee account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform and contact [email protected] to close your account.
This Policy applies to all personal data collected through the tbajee website, mobile-optimised browser experience, customer support communications, and any promotional activities operated by tbajee. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the Platform.
tbajee is committed to processing personal data lawfully, fairly, and transparently. We collect only what we genuinely need, use it only for the purposes described in this Policy, and take reasonable technical and organisational measures to keep it secure.
For the purposes of this Policy, tbajee acts as the data controller in respect of the personal data it collects directly from players through the Platform. As data controller, tbajee determines the purposes and means by which your personal data is processed.
Where tbajee engages third-party service providers — such as payment processors, identity verification partners, and game providers — to process personal data on its behalf, those parties act as data processors under tbajee's instruction and are bound by appropriate contractual obligations governing data handling, confidentiality, and security.
For all data-related enquiries, please contact: [email protected]
When you create a tbajee account, we collect the following information as part of the registration process:
To comply with our Know Your Customer obligations and to prevent underage gambling and financial crime, tbajee may request and collect:
tbajee records details of all deposits, withdrawals, bonus credits, and wagering transactions associated with your account. This includes transaction timestamps, amounts in Bangladeshi Taka (৳ BDT), transaction reference numbers, and the mobile financial service or payment method used. tbajee does not store full payment account credentials — these are handled directly by your payment provider.
When you access the tbajee Platform, our servers automatically collect certain technical data, including:
If you contact tbajee's support team by email or any other written channel, we retain a record of that correspondence — including your name, contact details, the content of the communication, and any attachments — for the purpose of resolving your query and maintaining a service history.
tbajee uses the personal data it collects for the following purposes:
tbajee does not use your personal data for automated decision-making that produces significant legal effects without human review. Any account-level decisions — such as suspension for suspected fraud — are subject to manual review by our compliance team upon request.
tbajee does not sell, rent, or transfer your personal data to unaffiliated third parties for their own commercial purposes. Personal data may be shared in the following limited circumstances:
tbajee engages trusted third-party service providers who process personal data on our behalf under contractual data processing agreements. These include:
tbajee may disclose personal data where required to do so by applicable law, court order, or regulatory direction — including in response to a legitimate request from a law enforcement authority. In such cases, tbajee will disclose only the minimum data required to satisfy the legal obligation and will, where legally permissible, notify the affected player of the disclosure.
In the event that tbajee undergoes a merger, acquisition, or sale of all or substantially all of its assets, personal data held by the Company may form part of the transferred assets. Players will be notified in advance of any such transfer and of any resulting material change to how their data is processed.
All financial transactions on tbajee are denominated in Bangladeshi Taka (৳ BDT) and processed via locally trusted mobile financial services: bKash, Nagad, Rocket, and Upay. tbajee does not store your full bKash, Nagad, Rocket, or Upay account PIN, password, or full account number on its own servers. Payment credentials are entered directly within your mobile financial service app and are handled end-to-end by your chosen payment provider.
tbajee retains a record of each transaction for financial reconciliation, responsible gaming monitoring, and anti-money-laundering compliance. This record includes the transaction amount in BDT, the timestamp, a partial or tokenised reference to the payment account, and the transaction status. This information is held securely and is not accessible to unauthorised parties.
Any dispute relating to a payment transaction on tbajee should be raised by emailing [email protected] with full transaction reference details. tbajee will investigate and respond within two (2) business days.
tbajee uses cookies and similar technologies — including session tokens and local storage — to operate and improve the Platform. The following categories of cookies are used:
tbajee does not use third-party advertising cookies, retargeting pixels, social media tracking scripts, or any other technology designed to track your behaviour across other websites.
Most browsers allow you to control or block cookies through their settings. Please note that disabling strictly necessary cookies will impair the functionality of the tbajee Platform and may prevent you from logging in or completing transactions.
tbajee takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:
While tbajee takes all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system is entirely immune to risk. Players are also responsible for keeping their tbajee account credentials secure. If you believe your account has been compromised, contact [email protected] immediately.
tbajee retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal & compliance obligation |
| KYC / identity verification documents | 5 years from date of submission | Anti-money-laundering regulations |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Game session logs | 3 years from session date | Dispute resolution & fairness auditing |
| Customer support communications | 3 years from last interaction | Service quality & dispute handling |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent management |
| Technical / server logs | 90 days rolling | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregate statistical analysis.
As a tbajee player, you hold the following rights in respect of the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected]. tbajee will acknowledge your request within 48 hours and respond in full within 30 days.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the personal data tbajee holds about you, including the categories of data, the purposes for which it is processed, and the parties with whom it has been shared. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data held in your tbajee account record. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to tbajee's legal retention obligations. |
| Right to Restrict Processing | You may request that tbajee suspend the processing of your data in certain circumstances — for example, while a rectification request is being resolved. |
| Right to Data Portability | You may request that tbajee provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider. |
| Right to Withdraw Consent | Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. |
Please note that certain rights are subject to exceptions where tbajee has a legitimate legal basis to continue processing your data — for example, where retention is required for anti-money-laundering compliance or to resolve an active dispute.
tbajee's services are strictly intended for adults aged 18 years and above. tbajee does not knowingly collect personal data from individuals under the age of 18. As part of the registration and KYC process, all players are required to confirm that they are at least 18 years old and to provide documentary proof of age upon request.
If tbajee becomes aware — through its own verification processes, a report from a third party, or any other means — that an account holder is under the age of 18, the account will be immediately suspended, all real-money balances will be returned to the original payment source (net of any applicable processing fees), and all data collected will be handled in accordance with Section 9 of this Policy and applicable legal requirements for minors' data.
Parents and guardians who believe a minor may have registered a tbajee account are encouraged to contact [email protected] immediately so that the situation can be investigated and resolved without delay.
tbajee reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. The most current version of this Policy will always be published at https://tbajee.vu/privacy-policy with a revised "Last Updated" date at the top of the page.
Where changes are material in nature — for example, a new category of data being collected or a new purpose for which existing data will be used — tbajee will notify registered players by email at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any revised Policy constitutes acceptance of the updated terms. If you do not accept a revised Policy, you must close your account before the effective date.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data tbajee holds about you — including requests to access, correct, delete, or port your data — please contact our dedicated privacy support team using the details below. All enquiries will be acknowledged within 48 hours and resolved as promptly as possible, and in any event within 30 days of receipt.
Email: [email protected]
Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
Language Note: This Privacy Policy is published in English, which is the authoritative language for all tbajee legal documents. In the event of any translation discrepancy or interpretive dispute, the English-language version of this Policy shall take precedence. tbajee's primary service language for communications with players across Bangladesh is English.
🔒 Your Data Rights in Summary
As a tbajee player in Bangladesh, you have the right to access, correct, restrict, port, or request erasure of the personal data we hold about you. You may also withdraw any marketing consent you have previously given at any time. To exercise any of these rights, simply email [email protected]. Our support team operates 24/7 at Bangladesh Standard Time (BST, UTC+6) and will acknowledge your request within 48 hours. For a complete overview of your rights, see Section 10 of this Policy above.
tbajee is built on trust. Now that you know exactly how we handle your data, dive into our full range of casino games, live tables, cricket markets, and slots — all secured with SSL encryption and backed by a team available 24/7.
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